Terms of Service

These Terms of Service (“Terms”) govern your use of the Vault Messaging mobile app (the “App”) provided by Vault Messaging (“we,” “us,” or “our”). By downloading, accessing, or using the App, you agree to be bound by these Terms. If you do not agree, do not use the App.

1. The Service

Vault Messaging lets you compose text and audio messages — optionally including images and video — addressed to a recipient’s phone number and a future unlock date. The recipient can open the message only once that date arrives. We provide the service on a best-effort basis and do not guarantee delivery at an exact moment.

2. Eligibility

You must be at least 13 years old (or the minimum age of digital consent in your jurisdiction) to use the App. By using the App, you represent that you meet this requirement and that the information you provide is accurate.

3. Your Account

You are responsible for maintaining the security of your account and for all activity that occurs under it. Phone-number sign-in is verified by SMS; you are responsible for keeping access to your phone number and account secure.

4. Your Content

You retain ownership of the messages and media you create (“Content”). By using the App, you grant us a limited license to store, process, and transmit your Content solely for the purpose of operating the service — that is, storing your message and delivering it to your intended recipient at the scheduled time.

You are solely responsible for your Content and represent that you have the rights to share it.

5. Acceptable Use

You agree not to use the App to:

• Send unlawful, harassing, threatening, defamatory, or abusive content.
• Infringe the intellectual property or privacy rights of others.
• Send messages to recipients who have not consented to receive them, or to send spam.
• Distribute malware or attempt to disrupt, reverse-engineer, or gain unauthorized access to the service.
• Impersonate any person or misrepresent your affiliation with any person or entity.

We may remove Content or suspend accounts that violate these Terms.

6. Time-Locked Delivery

The scheduled unlock date is a target, not a guarantee. Delivery and unlocking depend on factors outside our control, including network availability, third-party services, and the recipient having a compatible account. We are not liable for delays, non-delivery, or a recipient’s inability to access a message.

7. Purchases and Subscriptions

The App may offer subscriptions and one-time purchases. These are billed through your Apple App Store or Google Play account. Subscriptions renew automatically unless canceled at least 24 hours before the end of the current period. You can manage or cancel subscriptions in your App Store or Google Play account settings. Except where required by law, payments are non-refundable; refund requests are handled by Apple or Google under their respective policies.

8. Termination

You may stop using the App and delete your account at any time. We may suspend or terminate your access if you violate these Terms or if we discontinue the service. Upon termination, your right to use the App ends.

9. Disclaimers

The App is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement. We do not warrant that the App will be uninterrupted, error-free, or secure.

10. Limitation of Liability

To the maximum extent permitted by law, Vault Messaging will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, arising out of or related to your use of the App.

11. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the App after changes take effect constitutes acceptance of the updated Terms.

12. Contact Us

Questions about these Terms? Contact us at dev@vault-messaging.com.